AI training for the teams
that do not write code
Marketing, sales, HR, customer service and back office do not need a programming course. They need one task from their own week, worked through end to end in the room, and a verification step that stays in writing after the training.
- co-founder of Riot Agency (now Diagnostyka Digital Hub)
- ex-CTO at uPacjenta
- former Head of Strategy & Product at Golem Network
- 20+ conference and meetup talks since 2014
The departments already using AI anyway
These teams are usually already using models, quietly and with no agreed rules. The training does not start that; it brings it into the open and gives it a shape.
Marketing and communications
Copy, briefs, product descriptions. The biggest risk: the model adds a number or a quote nobody checked before it went out.
Sales
Proposals, call summaries, follow-ups. The risk: a commercial term that reads plausibly and does not match the price list.
HR and recruiting
Job descriptions, feedback, internal material. The risk: an assessment criterion that is hard to defend in a dispute.
Customer service
Replies, ticket summaries, the knowledge base. The risk: a sentence about a refund or a warranty that contradicts your terms.
Finance and accounting
Statements, notes, correspondence. The risk: the model does not calculate, it fits the shape of a number to the sentence.
Back office and the board office
Minutes, letters, decks. The risk: a document someone signs without having had time to read it.
One task, worked through to the end
We do not tour twenty tools. We take the one thing that comes back every week in that department and get it to a working process, including the moment where somebody checks it.
- 1
We pick the task before the training
A short call with someone who knows that team's week. It produces one job: a report, a proposal, a job description, a customer reply.
- 2
We run it on your own documents
Nobody catches an error in someone else's example, because there is nothing to compare it against. We work on material these people know by heart.
- 3
We hunt for where the model gets it wrong
We deliberately walk it into a mistake in front of the room. That is the only moment when "you have to check it" stops being a line on a slide.
- 4
We write down the verification step
One page: who checks, what they open, and who signs the document before it goes out. That is the thing that stays after the training.
Half a day or a full day
Half a day
3–4 hours
One department, up to 20 people
One task end to end plus the written verification step. The format most companies start with.
Full day
6–7 hours
A department or several teams, up to 30 people
Two tasks instead of one, more time on your own documents, and a separate block on where AI is simply the wrong tool for this work.
A series across a season
several sessions
A company rolling this out more widely
One department after another, a shared verification standard and a short check-in after a quarter. Priced as a package.
Online or on-site. No code, and nothing to install on company laptops.
What you have on Monday morning
- One task this team can run with AI from start to finish without asking anyone for help.
- The verification step on one page, with names on it rather than generic roles.
- A list of the work this department deliberately does not hand to a model, with the reason next to each item.
- A prompt set fitted to your documents rather than to examples from the internet.
Clear terms
The rate is here so you do not have to ask for it first.
for a half-day department training
A full day is priced higher, and a series across a season is priced as a package against the scope. Travel within Poland is included. Dates are agreed individually.
A team that will write code for two days? That is a separate offer at a separate price. See the technical workshop
A practitioner, not a trainer with a deck
I build AI systems that keep working after the demo, and I teach what I learned building them. Among others, I taught journalists at TVP's Akademia Telewizyjna how to use AI in newsroom work.
- Claude Certified Architect — Foundations, a passed Anthropic exam.
- Claude Partner Badge — Claude Code: eight courses and a capstone.
- OpenAI Select Partner: my company's status in the OpenAI Partner Network.
- 20+ conference and meetup talks since 2014, plus training sessions and podcasts.
AI training for companies — frequently asked questions
What does AI training for a company cost? +
From $1,600 for half a day with one department, up to 20 people, online or on-site, travel within Poland included. A full day is priced higher because it holds two tasks instead of one. A series across a season is priced as a package against the scope. The two-day hands-on workshop at laptops for a technical team is a separate offer with its own price.
How is this different from the workshop for developers? +
The audience, and what happens in the room. Here nobody writes code and nothing gets installed on a company laptop. We work on the documents this department already produces every week, in tools that run in a browser. The technical workshop runs two days, ends in working code, and is priced separately.
Can this be paid for from a training grant? +
Tell me in your enquiry, and name the programme and how it settles. I will check what fits inside it and say plainly if it does not. I would rather settle that before we talk about dates than after.
How many people can be in the room? +
Up to 20 for half a day and up to 30 for a full day. Above that the exercises stop working, because there is no time for everyone to run their own task and get feedback on it. For a larger group I suggest splitting into sessions, or a talk rather than a training.
Do we get materials afterwards? +
Yes. The written verification step, a prompt set fitted to your documents, and the list of work this department deliberately does not hand to a model. The materials are yours, with no licensing strings back to me.
Our team already uses ChatGPT. Is this still worth it? +
That is usually when it is worth the most. A team already using models with no agreed rules has habits and mistakes in place already, and nobody can see them. For that group the basics run shorter and the verification part runs longer.
Do you run it in English? +
Yes. I run the training in Polish or in English, and prepare the materials in whichever language the team works in day to day.
Describe your team and dates
Tell me which department it is, how many people will be in the room and what task comes back for them every week. I will come back with a scope and a price. I reply within 24 hours.
Prefer email? Write directly: kontakt@szymonpaluch.com